Processing Time
Showoff Creations offers handmade jewelry, original artwork, and other handmade creations. In-stock items are generally processed and shipped within 7 days after your order is placed. Custom made-to-order personalized or specifically sized items may require additional processing time.
Showoff Creations respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit showoffcreations.com, make a purchase, contact us, or otherwise interact with our web site.
Information We Collect
When you place an order contact us, signup for communications, or use our website, we may collect information such as your name, email address, billing and shipping address, telephone number, order information, and other information you choose to provide.
Payment information is processed through our payment service providers. Showoff Creations does not directly store complete credit or debit card information.
How We Use Information
information may be used to process and fulfill orders, communicate about purchases, provide custom service, manage returns or refunds, improve our website and products, prevent fraud, comply with legal obligations, and provide marketing or advertising where permitted.
Cookies, Analytics & Advertising
Our website and third-party services may use cookies, pixels, tags, and similar technologies to operate the website, understand website traffic and customer interactions, measure advertising performance and provide relevant marketing.
These services may include website, analytics, social-media, and advertising providers.
Sharing of Information
Showoff Creations does not sell personal information for money. We may share information with service providers when necessary to operate our business, such as website hosting, payment processing, shipping, analytics advertising, and other business services. We may also disclose information when required by law or when reasonably necessary to protect our rights to prevent fraud.
We take reasonable steps to protect personal information. However, no method of
internet transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites or services. Showoff Creations is not responsible for the privacy practices of those third parties.
Showoff Creations Return and Refund Policy
Custom /personalized pieces are non-refundable
We want you to be happy with your Showoff Creations purchase. If you are not completely satisfied, eligible jewelry may be returned within 14 days of delivery.
Returns
Items must be returned unworn, unused, undamaged, and in their original condition and packaging. Please contact Showoff Creations before returning an item to receive return instructions. Items returned without prior authorization may not be accepted.
Non-Refundable Items
Custom, personalized specially sized or altered jewelry is final sale and cannot be returned or exchanged unless it arrives damaged or defective. Jewelry classes if cancelled within 24 hours of class, workshops, gift cards, and other items identified as final sale are also non-refundable except where required by applicable law.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or an incorrect item was sent. We recommend using a trackable shipping method as Showoff Creations cannot be responsible for return packages lost in transit.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect please contact us within 7 days of delivery and include photographs of the item and packaging. We will work with you to resolve the issue.
Refunds
Once an eligible return is received and inspected, approved refunds will be issued to the original form of payment. EROriginal shipping charges are non-refundable unless the return is due to an error by Showoff Creations. Please allow several business days after the refund is processed for your bank or card issuer to post the credit.
Exchanges
Because many Showoff Creations pieces are handmade in small quantities, direct exchanges are subject to availability. Please contact us for assistance.
Contact Us
To request a return or ask a question about an order please contact us at sales@showoffcreations.com
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